Uncommonly Good Customer Service
What is Uncommonly Good Customer Service?
It’s more than a slogan!
More than a “distributor”
We view ourselves as an extension of your practice, and we take that responsibility very seriously. We believe using our service actually elevates the level of confidence and satisfaction you’ve worked tirelessly to foster with your patients, which promotes better compliance and higher sales. We know because we hear it all the time!
Imagine calling a company and getting straight through to an expert who recognizes your name, understands the history of your account and can answer your questions and take care of your needs quickly and thoroughly.
You and your patients will get to know us, and it’s our pleasure to know you and serve you well!
“You’re a life saver for my practice! I love that I can just email for help when I need something and you take care of it. You also take very good care of my patients who need a little extra help. They can always get a friendly human on the phone to support them. I hope you never stop doing what you do!”
You and your patients can expect a level of customer service you just don’t find these days! We call it “uncommonly good customer service”, and it’s about integrity, follow-through, promptness, friendliness and professionalism.
It’s where our intuitive self-service tools meet our full-service attitude, and it’s a hundred unexpected details that add up to an exceptional experience.
How we can help:
- Make changes and personalize your dispensary
- Help find the products you need
- Contact a supplier for product information
- Provide personalized patient handout cards with dispensary ordering information
- Send proactive notifications for unexpected patient situations
- Help you create personalized recommendations for patients (EZScripts)
- Provide training and guidance on common tasks
- We take care of everything so you can focus on your patients!
Ready to experience Uncommonly Good Customer Service?
Sign up now and we’ll spring into action to set up your FREE personalized online dispensary!