What is Uncommonly Good Customer Service? It’s more than a slogan!
More than a “distributor”
We view ourselves as an extension of your practice, and we take that responsibility very seriously. We believe using our service actually elevates the level of confidence and satisfaction you’ve worked tirelessly to foster with your patients causing them to continue ordering from you. We know because patients and providers tell us all the time!
Here’s what our providers are saying”
“I know my patients are in good hands”
“valuable asset to my practice”
“I appreciate your courtesy and efficiency”
“great feedback from our patients”
“such a friendly staff”
“burden has been lifted”
Powered by Relationship
You and your patients can expect a level of customer service you just don’t find these days! We call it “uncommonly good customer service”, and it’s about integrity, follow-through, promptness, friendliness and professionalism – for you and your patients! We go the extra mile every day anticipating needs and acting proactively.
Patients get to know us. They trust us and they like us. Since patients often see us as part of your practice – this builds your relationship, too.
Personalized Assistance for you
We’ll bend over backwards to meet your unique needs, discerning the needs behind the questions to provide tips for success. And while you’re busy with your patients, we’ll:
- Make changes in your store or locate specific products for you
- Contact a supplier for product information you need
- Create personalized cards for you to give to your patients with dispensary information
- Show you how your new store works to help you get comfortable with key features
- Pick up your dry cleaning (oh, maybe not that type of personal assistance…)
- We take care of everything (else), so you can focus on your patients!