Your Supplement Dispensary Partner

Uncommonly Good Customer Service
…because personal service matters!

We set up your personalized online dispensary

You choose the professional brands you recommend

          • Hundreds of available brands
          • Send electronic recommendations called EZScripts

Patients order products online or by phone

          • Free shipping over $75
          • Flexible Auto Ship program
          • International shipping (some restrictions apply)
          • 99.992% order accuracy!

To learn how to offer Zycal’s Ostinol®  in your own FREE online dispensary, fill out the form below!

Don’t worry – we won’t bury you in email or share your information with any 3rd party

Ostinol®: The Next Step in Bone and Joint Support

Ostinol® is an advanced cellular nutritional supplement to improve bone strength and joint flexibility. Traditional supplements like calcium, collagen, glucosamine, chondroitin, and MSM – methylsulfonylmethane focus on mineral support for bones or simply building blocks for joints – but do nothing to address the root cause, supporting the body’s ability to regenerate tissue. Ostinol® works at a cellular level to support the body’s own regenerative processes.

 At the core of Ostinol® is Cyplexinol®, a unique, all-natural growth-factor complex, pioneering natural regenerative bone, joint and cartilage health. These growth factors are the same types of signaling molecules your body uses to activate stem cells, which play a role in the formation of new bone and cartilage tissue. This makes Ostinol® uniquely positioned to help maintain strong, resilient bones and flexible, healthy joints from within.*

 Each batch of Cyplexinol®  is produced in a cGMP, FDA-inspected ultra-clean facility by highly trained technicians. Moreover, each batch of Cyplexinol® must undergo and pass the same rigorous testing process performed by orthopedic medical companies ensuring their surgical tissue-growth products can turn on stem cells in the body that support bone regenerative processes and the rebuilding of cartilage tissue.  The testing requires 45-80 days to complete, with histological results showing de novo bone and cartilage tissue growth. Where traditional calcium supplements simply supply raw materials, Ostinol® helps your body make better use of those nutrients by supporting the structure that calcium binds to—the bone matrix itself.

 Ostinol® is available in a range of strengths, making it easy for healthcare providers to tailor bone and joint support based on individual patient needs.

 Why practitioners recommend Ostinol® through DSS:

  • Contains a patented,  all-natural growth-factor complex (Cyplexinol®)
  • Clinically tested and shown to grow new bone and cartilage tissue in independent laboratories
  • BMPs and BMP complexes backed by 60 years of research, 40 years of medical use and 17 years of supplement use
  • Only nutritional supplement helps activate your body’s natural ability to rebuild bone and cartilage, making calcium and other nutrients much more effective. 
  • Manufactured by ZyCal Bioceuticals, a leader in regenerative health and medicine innovation

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

It’s all about you, not us!

Your branding is displayed on all patient-facing interaction – your dispensary, EZScripts, order confirmation emails, etc.

• We won’t advertise to your patients without your explicit, prior approval.

• Patients are always directed back to you for product or dosage questions.

• Your approval is required for product recommendations or substitutions.

• You are at the center of all we do to run your supplement dispensary!

Good vs. UNCOMMONLY GOOD

All companies boast about their customer service, but few go to the lengths we do to define, track, and deliver it! Our Google Reviews, customer surveys, and testimonials all prove it’s not just lip service – it’s baked into our company culture!

Good >>> Uncommonly Good
Meet expectations; proficient >>> Exceed expectations — make them say “wow”!
Waiting on hold while being told how much your business is valued. >>> Reach a live person fast, often with no hold time!
Polite and professional >>> Warm and relational
Scripted and timed >>> Address the need whatever it takes
Efficient but bare minimum >>> Detail-oriented, proactive, “what more can I do” attitude
Resolve errors and issues >>> Escalate issues as needed; permanently fix or mitigate and communicate thoroughly
Apologize for mistakes >>> Show empathy and care about what’s best for the customer
Look up and convey general solutions from a knowledge base. >>> In-depth, firsthand knowledge about the system; effectively address specific situations
“Just doing my job…” >>> “You’re the reason for my day!”
Customer may come back >>> Customer will never go anywhere else!

Here are a few more reasons we’re not just different, we’re BETTER!

  • We’re all about you and your patients! Think of us as your back office, a role we don’t take lightly!
  • We cover all credit card fees and free shipping on qualifying orders
  • Our dedicated team knows your name and understands your practice.
  • We keep you in the loop on all things patient-related.
  • Elevate the level of confidence you’ve fostered with your patients.
  • Send recommendations by email called EZScripts — easy is in the name!
  • Stickers on each bottle ensure your patients reorder from your dispensary.
  • Patients appreciate the option of calling to order.
  • Same-day shipping before 5pm cst
  • 99.992% order accuracy
  • Use/reuse sustainable materials
  • We’ll help you find supplements
  • We let you know if industry changes may affect you or your patients
  • Consistent, professional packing”, and “Actually following up when we say we will

We believe personal service matters…

We know you by name, not by number! Our U.S.-based team provides prompt, helpful assistance by phone, email, and live chat, without lame AI chatbots, copy and paste support, and canned responses.  We intentionally maintain an integrated company environment with everyone under one roof, rather than letting silos evolve, so you and your patients don’t get the runaround and aren’t shuffled from department to department.

Our dedication further shines in our 99.992% order accuracy rate, same-day shipping (in most cases), and much more. You’ll also get the same answer no matter who you ask, and we keep notes so you won’t start from ground zero the next time you call.

You and your patients will enjoy our friendly team, small-company feel, and being treated with the empathy and respect everyone deserves!

Since inception, our mission has been to make recommending and selling supplements easy for health care providers and their patients. From that was born “Uncommonly Good Customer Service” – we remind ourselves daily that we serve busy providers who want a partner that cares as much about their patients and clients as they do. It’s not just a different approach to customer service, it’s better!

Dave (& Tucker) Preis

President and Dog Lover

Uncommonly Good Customer Service impacts my work because it makes me slow down, think about the customer, and how the order will arrive. My team takes pride in our 99.992% order accuracy! We work hard to fulfill every order correctly.

Frank B.

Warehouse Rockstar

We always go above and beyond to help your practice grow


What we do:

  • Offer a free 1-on-1 virtual orientation

  • Ship internationally (some restrictions apply)
  • Carry your pre-existing private label
  • Help finding products, using features, and personalizing your dispensary

  • Connect you with supplier info or rep

  • Provide a flexible Auto Ship program

  • Put stickers on bottles to direct patients back to your dispensary

  • Add new brands by request

What you get:

  • Over 250 professional-grade brands

  • FREE patient handout cards

  • Fast support by phone, email, or chat

  • Powerful self-service features with a full-service attitude

  • Proactive notifications of unexpected patient situations

  • More time for patients

  • Peace of mind

Ready to experience Uncommonly Good Customer Service?

Powerful features to support positive patient outcomes:

  • Personalization options including specific control of brand and product selection
  • Email recommendations to patients with EZScripts
  • Streamline with EZProtocols and EZKits
  • Popular and flexible Auto Ship program
  • Display categorized Favorites on your home page
  • Find the right product with our product compare feature and advanced searching and filtering
  • International shipping
  • Sales reporting
  • Patient-specific and across-the-board discount options
  • Multi-provider practice support