Voices From Our Community
In their own words—discover how providers, suppliers, and patients experience DSS.
Voices From Our Community
In their own words—discover how providers, suppliers, and patients experience DSS.
Discover authentic reviews and stories that highlight the DSS difference!
Uncommonly Good Provider Reviews
Our commitment to Uncommonly Good Customer Service is valued by providers.
Carla Copas, MSN, CNM, APRN
“DSS is spot on! I love them and even more importantly my patients love them! They promptly answer questions from me and my patients and if they don’t have the answer immediately – they get it to you the next day! And they carry the supplement brands I love. I have been using the DSS store for 5 years and have grown my business tremendously with their help. Would recommend them without hesitation!“
Melanie Dorion, AGNP
“You’re a life saver for my practice! I love that I can just email for help when I need something and you take care of it. You also take very good care of my patients who need a little extra help. They can always get a friendly human on the phone to support them. I hope you never stop doing what you do!”
Deborah Gordon, MD
DSS is extremely responsive to my requests for adding new products, help with refining my choices and my panel of supplements available (or NOT!) to my patients. I no longer keep track of the appreciative comments from my patients, as they are just too numerous. From my most tech-savvy to my least cognitively competent patients, everyone is happy with the service, pricing, and shipping promptness (and packaging) that are constant features. You folks provide the BEST customer service!”
Randy Naidoo, MD, FAAP, ABIHM
“We love everything about Doctors Supplement Store. They were one of the first online vendors for physicians going into the integrative healthcare space. We have been able to incorporate the supplements and ordering info seamlessly into our care plans to help expedite medical record documentation and provide a written care plan to the patient.
Christine Yerby, NMD
“It’s been a pleasure to work with Doctors Supplement Store! They provide quick and polite phone support to me and my patients — and they are eager to find solutions or answer any questions. Their correspondence is always prompt, warm and gracious. I can count on DSS to provide a positive attitude and ease of mind for my practice.”
The Functional Medicine Consortium
“I am so grateful that I discovered Doctors Supplement Store. I have worked with this team for several years and they continue to impress me with products and services that meet my needs. The convenience and confidence they provide makes my business run smoothly. Thank you DSS!”
Lynn DeBuhr Johnson, CNEP, CDMP, CIRP
“It’s been a pleasure to work with Doctors Supplement Store! They provide quick and polite phone support to me and my patients — and they are eager to find solutions or answer any questions. Their correspondence is always prompt, warm and gracious. I can count on DSS to provide a positive attitude and ease of mind for my practice.”
Justine Altman, FDN-P
“The customer service that DSS offers exceeds expectations. They’ve helped me create accounts, navigate the website, find products, you name it. They ALWAYS get back to me promptly and go above & beyond to make sure I have what I need. Thanks DSS team!”
Trusted Voices From the Field
Listen as integrative and functional medicine providers share their experience with our platform, support, and service.
Hear from our Suppliers
Building Brands Together: Supplier Success Stories
Patients love us too…!
“It is difficult to compare you to any other company because you are in such a class all by yourself that comparisons become meaningless. You just seem to have a knack for doing everything right. Keep up the good work.”
Dennis, Patient“One of the BEST companies I’ve ever used. Each time I have a question I get the fullest care from customer support with clarity and professionalism. Enjoy the experience every time. It's apparent to me that you have invested in your employees!”
Connie, Patient“Doctor’s Supplement Store is always very quick, accurate and efficient. Very helpful and strives for great customer service! Very happy with their services.”
Jennifer, Patient“Orders are always filled within a matter of minutes from the time I place my orders. Prescriptions are delivered on time, as promised.”
Donna, Patient“I have been a customer for several years and everyone is so helpful. When I forget to add something and have to call back, they are extremely helpful. Everyone is also very pleasant. I feel like I am talking to a friend when I call to order. Thank you.”
Penny, Patient“I always have a great experience when ordering supplements. They are always shipped on time and are the best in quality and price.”
Cassandra, PatientThese Facebook reviews highlight the service and support our community values most.
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We deeply value our partnership with Doctors Supplement Store. Their team consistently delivers uncommonly good customer service...responsive, thoughtful, and always solution-oriented.
From seamless order processing to exceptional practitioner support, DSS stands... read more 
Energetix Corporation
June 26, 2025 Great dispensary, carry’s a wide variety of brands, very helpful customer service and support team. Quick turn around time with shipping and delivery of products. I use and recommend DSS... read more 
Mandy Sparks
July 3, 2022 Excellent company to buy supplements from and top notch customer service! 
Angie Bourque
June 30, 2022 Great resource for providers and high quality products for customers. 
Lauren Busch
June 24, 2022 They are very helpful and have excellent customer care. Service beyond just a duty but with true concern. 
Shawna Rocknich
June 22, 2022 I absolutely love DSS, their products and their customer service. They have been such an amazing resource for myself as well as my patients. I am so thankful to have... read more 
Lauren Hanson
June 22, 2022 - I use this site all the time to recommend supplements to my clients!!!
Betsy Opyt
June 22, 2022 DSS has an extensive selection of top-shelf products and always provides me w excellent service for my clients and myself. Yeah! 
Sonja Gregory
June 22, 2022 DSS is my go-to dispensary for my clients hands down. Their customer service, thoughtfulness, attention, and selection sold me from Day One. I love how open-minded they are with always... read more 
Alexandra Kusturiss
June 21, 2022 The DSS is my favorite dispensary of high quality supplements! I have worked with many because I needed to send my clients to multiple ones to find what I wanted... read more 
Laura Hobbs
June 21, 2022 Their customer services is beyond great! 
Justine Altman
June 21, 2022 DSS is consistently reliable. They carry unique professional products that you often can't find offered elsewhere at other professional supplement dispensaries. Clients tell me that products are seldom out of... read more 
David Rostollan
June 21, 2022 - Awesome Customer Service! I will never buy supplements from anywhere else.
Jeremy Wideman
June 21, 2022 DSS has incredible provider & customer service/support! Orders are shipped so quick and come packaged perfectly. I love having a nurse dispensary with them; their excellence is a great reflection... read more 
Teresa Goodlett
June 21, 2022 Great customer service. Almost all my patients order from here. 
Stacie Han
June 21, 2022 Great people, great customer service. Check them out! 
Noah Lebowitz
March 12, 2019 DSS is consistently reliable. They carry unique professional products that you often can't find offered elsewhere at other professional supplement dispensaries. Clients tell me that products are seldom out of... read more David Rostollan
June 21, 2022 Awesome Customer Service! I will never buy supplements from anywhere else. Jeremy Wideman
June 21, 2022 - DSS has incredible provider & customer service/support! Orders are shipped so quick and come packaged perfectly. I love having a nurse dispensary with them; their excellence is a great reflection... read more Teresa Goodlett
June 21, 2022 Great customer service. Almost all my patients order from here. Stacie Han
June 21, 2022 Great people, great customer service. Check them out! Noah Lebowitz
March 12, 2019 DSS is consistently reliable. They carry unique professional products that you often can't find offered elsewhere at other professional supplement dispensaries. Clients tell me that products are seldom out of... read more David Rostollan
June 21, 2022 Awesome Customer Service! I will never buy supplements from anywhere else. Jeremy Wideman
June 21, 2022
Want your patients to experience this kind of care? Find out how to create your personalized dispensary.
OUR CUSTOMER HAPPINESS FACTOR
Wow – check out how much patients like DSS! Our order confirmation emails prompt patients to rate their experience, and the happiness factor is the percent of responses that were either Gold (“top of the class”) or Green (“all systems go”). Below is a live feed from Customer Thermometer, the data provider for this feature. We’re also proud to consistently earn 5-star ratings on Google Reviews—proof that patients appreciate our service across the board. We’re thrilled to publicly share these results!
